Where is this shop shipping from?

Oʻahu, Hawaiʻi, US

Where do you ship to?
Currently only within the US

What shipping company do you use?
All orders are shipped with the United States Postal Service (USPS).

How long will it take to receive my order?
All in-stock orders are processed within 1-3 business days and shipped via USPS First-Class Mail/Package (estimated delivery within 2-5 business days). In most cases, you can expect your order to arrive within a week, but please allow for an extended waiting period for any unforeseen delays.

Please note: I do not process orders Friday-Sunday as well as during State and Federal holidays.

For Custom/Bulk Orders, estimated processing and delivery times are discussed with the customer.

For Sticker-Only Orders, I offer two shipping methods:

1) FREE via USPS First-Class Mail (regular letter mail using a postage stamp) - This method is **UNTRACKED by USPS.

2) USPS First-Class Package - This method comes with a valid tracking number that can be tracked via the USPS website.

**If you choose the FREE/UNTRACKED method at checkout, please note that I will NOT be held responsible for any lost, damaged, or misdeliveries. No refunds or replacements will be issued. This shipping option is at the risk of the customer.

To avoid any issues, I highly recommend you upgrade to the "USPS First-Class PACKAGE" option at checkout to ensure that your order can be tracked and properly handled in case of any problems with delivery. The lowest rate for this option is currently $3.90. I understand that this might seem too much for an order of a single sticker, which is why I offer the free shipping option which utilizes a single postage stamp. By placing your order with this option, you are agreeing to the risk and are accepting full responsibility for any delivery issues with your order.


Do you accept returns or exchanges?
At this time, all sales are final unless the order was packaged incorrectly. But if you do have any issues with your order, please feel free to contact me and I will do my best to resolve the issue and make sure you are satisfied.

Returned Packages
If an order is returned to me due to an incorrect address provided by the customer, the customer will be required to pay additional packaging/shipping fees to resend their order. If the customer no longer wants their order, a refund can be issued. Note: shipping fees will not be refunded.

Customer Satisfaction
With over 200 five star reviews in my Etsy shop, I hope that helps you know how much love and care I take, in not only creating my products, but in packaging them as well. If you are ever not satisfied with your order, please contact me so I can resolve it. I just kindly ask you to keep in mind that while we live in this world that is dominated by Amazon and instant-gratification, many small handcraft businesses like mine are mostly a one-person team simply doing what we love while trying to make ends meet. Thank you for supporting this little shop of mine! 💗 


Are you available for freelance design work?

I am currently not available for any new projects, but please feel free to still reach out in case I do happen to randomly have the time :)

How do I contact you for design work?
Send all inquiries regarding design work to designfreedomhawaii@gmail.com. Please only use the contact form on this website for shop-related inquiries as it will be directed to a different email address than for my design services.